Complaint Review: Shabby Chic Shack - turlock california
- Shabby Chic Shack 142 Burnell Ave turlock, california United States
- Phone: 2096698200
- Web:
- Category: Defective produc
Shabby Chic Shack Sold a defective refrigerator and their receipt states 30 day guarantee repair and replacement. They did not honor guarantee. turlock california
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On 2/9/20 my husband and i who are in our 70's went to Shabby Chic Shack and purchased a refrigerator. When we arrived the refrigerator we were interested in was not plugged in and when we inquired about the refrigerator they reassured us that it worked just fine and nothing wrong with it. We went ahead and purchased the refrigerator for $100.00 cash.
We took it home and waited 24 hours before plugging in. Once plugged in the refrigerator never cooled below 50 degrees. We advised the lady owner at the shabby chic shack on 2/11/20 and we took the refrigerator back hoping they were going to repair or replace as their recept states they would do. They never offered to repair it and did not want to replace it either.
Eventually they offered to replace it with another refrigerator that was like it but they said we had to pay an additional $50.00 that we did not have. Now the refrigerator stayed there at their place of business and they kept our money as well. This should not happen to people. We are now out of a refrigerator and out $100.00 Thank you.
This report was posted on Ripoff Report on 02/15/2020 07:12 PM and is a permanent record located here: https://www.ripoffreport.com/report/shabby-chic-shack/turlock-california-sold-1491763. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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