Complaint Review: Shenzhen Gusong InfoTech Ltd - Gusong Shenzhen
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- Author Confirmed
- Shenzhen Gusong InfoTech Ltd Gusong, Shenzhen China
- Phone:
- Web: https://www.hktdc.com/manufacturers...
- Category: tools
Shenzhen Gusong InfoTech Ltd hiesshop.com possshop.com Ordered a battery ratchet - received a $2 adjustable wrench Gusong Shenzhen
*Author of original report: PayPal to the rescue
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I see someone else has fallen foul of Shenzhen Gusong InfoTech Ltd.
Yes, I also followed a Facebook ad. Silly me! The ad offered a 3/8 drive battery ratchet for around $32US, delivered. Payment via PayPal seemed safe. Item described as a "ELECTRIC WRENCH 3/8" CORDLESS RATCHET" with full tracking and shipping insurance. After several weeks, I received a 4" adjustable spanner/wrench (a "shifter" as they are called in Australia) and one that could be purchased for $2 at the local bargain shop.
After placing the order, I felt a little suspicious so I emailed the seller asking that they confirm I was receiving a battery ratchet. They responded with the old "many happy customers, etc" so I replied to that email asking that they confirm what I was receiving or cancel the order. I've never heard from them again. I have opened a PayPal dispute.
This is the second time I have been ripped off in as many weeks via Facebook ads. At least the other one is communicating with me and I may get a refund. Bottom line: if it looks too good to be true, even with PayPal payment, forget it!
This report was posted on Ripoff Report on 09/24/2020 01:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/shenzhen-gusong-infotech/hiesshopdotcom-possshopdotcom-1500175. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
PayPal to the rescue
AUTHOR: Marc - (Australia)
SUBMITTED: Monday, December 21, 2020
I'm hapy to report that PayPal has refunded my money. Lesson learnt: never respond to those 'bargains' that pop up on your Facebook feed!
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