Quaderno fujitsu it's a fake

I have purchase fujitsu quaderno, and it works in japanese. Nobody help me to change the default language. Moreover I purchased a free android device and it isn & #39;t. The have charged me more than 1000 & euro; and i don & #39;t have any support. Be carefull because they have a web page that seems to be property of fujitsu but it is a fake. Now I & #39;m trying to solve the problem directly with fujitsu.

chat conversation:

Today

• anyone is going to solve my problem or not?.

  12:11

• I have purchased quadero unlock and i have gotten quaderno lock and in japanese. This is a fake. In the instructions that you have email me neither help me to change de language nor to unlock it.

  12:13

• & nbsp;
• Hey there, no it is not a fake, Just go to the settings menu and change it into English

  12:13

• & nbsp;

• & quot;言語 & quot; is what the setting looks like

• & nbsp;
• Or use your phone to do Google lens translation

  12:14

• Yes I have done this, but within settings there isnt any option to change the language

  12:14

• & nbsp;

• Yes there is, 100%, it is unlocked android, so you can change it to any language you want

• & nbsp;
• No, it is not fake.

  12:15

• let me know the steps to do this because i dont find any way

  12:15

• & nbsp;
• Show us a picture of your settings menu

  12:15

• 12:18

• here you have it

  12:18

• are yo there?

  12:21

• hello?

  12:33

• I have copied all this chat to show in internet which is the performance of your company. Also I will advise youtube about your channel.

  12:50

• & nbsp;

• All right, then we & #39;re not going to help you if that & #39;s the case.

  12:52

• I want to solve the problem, but you are not willing to solve it. Of course if we can solve better otherwise i will publish in all the places that i know in internet

  12:57

• are you going to support me or not?

  13:03