Complaint Review: firstname.lastname@example.org - Guandong
email@example.com I don't know the company name and the return address was unreadable. I ordered a counter size ice cream maker and received a I ordered a counter top ice cream maker and received a kids toy imitation of "The Bullet", battery operated Guandong
I will not purchase anything advertised on Facebook again. It advertised, with video, a counter top ice cream maker. First of all it took nearly 2 months to get here and secondly it is not at all what I ordered. It is a child size toy imitation of "The bullet" that is battery operated. No similarity to what I ordered at all. Shopify needs to clean up their vendors and disallow those, like this one, to continue to sell items to us. I lost $50 which may not seem like a lot, but it is to a senior like me who lives on Social Security.
I have tried to email them for a refund and a return slip but to no avail. Also, when the package arrived, the return address was illegible and torn in half. It appears this was done on purpose so that I could not return this incorrect item. On the legible portion of the return address label there is a street address in City of Industy, CA, which does not exist. I used Google Maps to locate it and it's an intersection in the middle of the road.
This report was posted on Ripoff Report on 08/13/2020 06:42 AM and is a permanent record located here: https://www.ripoffreport.com/report/shopifyhtddydotcom/guandong-i-dont-know-company-1498739. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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