Shop2Ship Unresponsive to questions about 'missing' package Miami Florida

TL;DR - Don't believe the rubbish they (S2S) are posting all over social media, they are WORSE than their competitors.  Spend your money elsewhere or don't expect to ever see your goods.

I tried this company (against a competing one) to see if it is as good as they (Shop2Ship) raved about on their blog and several social media sites.

My 'consolidated package' sat in one place (Cincinnati Hub) for 6 days and did not 'move' till I sent an email to S2S asking what's going on.  This package is now being 'Return(ed) to shipper", but still no explanation from S2S.

The other package with the competing company is now sitting on my desk, unharmed and in pristine condition.

I am now starting proceedings against S2S for 'scamming' money and losing (stealing, maybe) my goods.  And being a Multiple Sclerosis (MS) sufferer, I am also asking for remuneration for the aggravation and distress they caused.

Not a way to run a business, leaving your customers in the dark about their goods and then not replying to any correspondence that you sent them (phoning is cost prohibitive as I live overseas and only have access to cellphone coverage).