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Report: #1486968

Complaint Review: The sightseeing pass - NY NY

  • Submitted:
  • Updated:
  • Reported By: Elizabeth — Lafayette LA United States
  • The sightseeing pass 625 8th Ave NY, NY United States

The sightseeing pass Sightseeing pass ( nyc ) Scam consumers into believing pass is a value NY NY

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I purchased (4) sightseeing 2 attraction flex passes after speaking to 2 customer service representatives with the company. I was very confused because on their app the have free entry attractions. See the picture below:

When you click on the free entry attractions it lists numerous museums and activities:

Then for example you click on the museum or activity and this is what is states :

 

This is what I called the customer service representatives about. To ask them how the app would be able to recognize what your paid attraction is and what your free entry attraction is.

 

Both representatives told me that their company ( sightseeing pass ) had affiliates with the museums and other tours and you would just be allowed to enter and show the pass at the free entry attractions.





This was not the case. We first went to the MET which is considered a free entry attraction. Then we went to the 9/11 museum which I was going to use as one of our first paid attractions. We then went to the one world observatory which we were going to use as our second paid attraction and I was told I had no more attractions and my pass was expired.

so basically we paid $69 for a 2 attraction flex pass when paying for general admission prices would have been cheaper! 

general admission to the MET: $25

general admission to the 9/11 museum: $28

Total admission: $53

I paid $69 for these passes and the only reason I did this was because of the free entry attractions I was told were included !! I am owed $64 by this company. Obviously this does not seem like a lot of money but if they are doing this to 1,000 people .. this is how they are making their money! 

this is nothing short of a scam. We spoke to numerous people over the phone to get this sorted out. I even had purchased the insurance on the tickets. They acted like I was the one who was crazy and didn't understand when I had spoken to two individuals who told me the reason this pass is a great deal is because of the added extras from the free entry attractions ! 

This report was posted on Ripoff Report on 10/27/2019 09:37 PM and is a permanent record located here: https://www.ripoffreport.com/report/sightseeing-pass/ny-nyc-scam-consumers-value-1486968. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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