Complaint Review: Simmons Bank - Pine Bluff ARKANSAS
Simmons Bank Simmons Bank, First Simmons Bank, Simmons First Bank, Simmons Bank First, National Association, simmonsbank.com Can Not Access Nor Withdraw Nor Close My Bank Account Unless I "Agree" To Unauthorized Change In Terms, Monthly Service Fees, Legal Action Prohibited, Website Unusable, Mobile App Unusable Pine Bluff ARKANSAS
They have acquired numerous other Banks that had terrible service so they wend out of business. Simmons Bank continues to have terrible service. At least one of the former Banks that Simmons Bank now owns decided to have a gimmick about Identity Protection This and Accidental Death That, which I do not believe one word of it. It simply is a scheme to charge a Monthly Service Fee. I got a letter successfully from them where they said they are eliminating all these Gimmicks.
They are finally no longer claiming to offer things that I really doubt Ever Even Existed. They continue to charge Monthly Service Fees. Their customer service continues to be discriminating. ... They do not care for my Accent. ... Calling them is unacceptable. Their website November 16, 2021 had numerous "OOPS!" Errors which eventually signed in and first was intercepted by a Terms Of Service.
They deny Access To Money in my Checking Account with them unless I agree to surrender every form of Legal Action against them. As for Visiting them, I intend to eventually ... so that I can close my Checking Account. I have various Bank Accounts with a completely different Bank. They are completely out of The Simmons Bank League; Simmons Bank can not compete. This other Bank I have Accounts with has much better service. Customer Service.
Web Site, which does not have annoying and very demanding and even unacceptable Terms Of Service. Seriously I recently have a new installations of Microsoft Windows which requires the same "ACCEPT OR NOTHING AT ALL!!" demands. However, Not even Microsoft (!) is that demanding as Simmons Bank.
Currently I can access my account. However, these Unacceptable Demands can not be found again until the next time they "Update" them. Sending them to me on paper and without charging me. And finally, I can not even access any Bank Statements unless I have the Mobile App.
This report was posted on Ripoff Report on 11/16/2021 09:37 AM and is a permanent record located here: https://www.ripoffreport.com/report/simmons-bank/pine-bluff-arkansas-first-i-1513703. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.