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Report: #1503705

Complaint Review: Simplicity Laser, LLC - Lindon UT

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  • Reported By: BH — Park City Utah United States
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  • Simplicity Laser, LLC 275 W 200 N Ste 205 Lindon, UT United States

Simplicity Laser, LLC False Advertising, Price gouging, failure to honor services paid for Lindon UT

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I purchased a full body membership on the Company's website 11/30/20 for $798.40 during a Black Friday Special. The Company accepted my payment in full. When I called to redeem the membership that I purchased and schedule my first appointment on 1/8/21, the Company told me that it would not honor the package that it sold me, and instead demanded that I pay them a total of $989.60 in order to redeem the full body membership that I already purchased on 11/30/20. The Company claimed that because I was a customer years ago, they would not honor the membership that I purchased, and in order to redeem my services, they would charge me over 100% MORE than what I already paid for the same service.

There is nothing in my order stating that the Black Friday Special that I purchased would not be honored because I was a customer of the Company several years ago. Instead, the Company accepted my payment of $798.40 on 11/30/20, then attempted to price gouge me for significantly more to redeem the services that I paid for.

This report was posted on Ripoff Report on 01/08/2021 01:06 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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