Complaint Review: SmarterU Learning Management System (LMS) - Winnipeg Manitoba
SmarterU Learning Management System (LMS) SmarterU LMS Smarter U **WARNING** SmarterU RIPS OFF CUSTOMERS - They took my money for services I didn't need and will NOT return it. Winnipeg Manitoba
*REBUTTAL Owner of company: Response to Jonathan's hurtful comments
This SmarterU company has horrible business practices, and rips off their customers. We have been a customer of SmarterU for almost 4 years. We have sent them thousands and thousands of dollars.
When I reached out to SmarterU LMS to renegotiate our contract, they agreed if we switched to an annual commitment. However, we decided to go a different direction. The SmarterU software wasn't able to meet our needs anymore, and it was very non user friendly.
Well, our accounting team accidentally sent them the annual payment because they invoiced for it, and after personally reaching back out to them to let them know we had decided to go a different direction, they POCKETED the money and told us to go F ourselves.
SmarterU LMS is unbelievable!! We gave them thousands of dollars per year for the last 4 years, and when we needed them to be decent human beings they took the last dollar they could get from us. It disgusts me that companies operate like this, and are so greedy instead of thinking and valuing their customers.
DO NOT WORK WITH SMARTERU. There are so many better LMS systems than Smarter U, and I doubt those companies would pocket your money, take every dollar they can get from you, and try to lock you into annual contracts and pull crap like this. Very disappointing and stay away from this company.
This report was posted on Ripoff Report on 05/23/2019 10:14 AM and is a permanent record located here: https://www.ripoffreport.com/report/smarteru-learning-management/winnipeg-manitoba-smarter-u-i-1479258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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