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Report: #1516400

Complaint Review: SourceOrtho - Mt. Pleasant South Carolina

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  • Reported By: RippedOffShopper — Ridge Spring SC United States
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  • SourceOrtho 2612 Larch Ln Suite 101 Mt. Pleasant, South Carolina United States

SourceOrtho DEFECTIVE MERCHANDISE Mt. Pleasant South Carolina

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Infaltable blood flow restriction cuffs with pressure gauge (like guage medical people use to check your blood pressure with a cuff)

One of the inflatable leg cuffs would not inflate.  Also, the pressure gauge would not register at numbers above 40 even when a cuff was inflated.  Two defective items out of five!!  When I ordered, I was told I had 30 days to return this product.  I did not think to ask if they gave refunds because I so rarely have to return any merchandis.  When I called customer service to ask about return protocol, I was told that I could not get a refund even though I had only had the product two weeks and had not been able to use it due to above listed defects. 

I recommend not buying products from this company.  I would not have ordered if I had realized they do not refund.  They did offer to replace the merchandise but who wants merchandise from a deciteful company that provides defective merchandise.  Fortunately my credit card company has responded to my dispute and has refunded my money. (probably because I have had my Visa card for over 30 years and have only had one other dispute!)  Buyers Beware! 

This report was posted on Ripoff Report on 02/26/2022 01:13 PM and is a permanent record located here: https://www.ripoffreport.com/report/sourceortho/mt-pleasant-south-carolina-1516400. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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