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Report: #1518541

Complaint Review: Sparklight - Texarkana TX

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  • Reported By: William — Maud United States
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Sparklight CableOne VERY POOR SERVICE Texarkana TX

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I moved to the Sparklight's service area in Sep of 2019.  There service is good....when it works!  There was a recent outage caused by "technical problems" which even shut down the customer service phone lines.  When I FINALLY got through to customer service, they had no answers for me BUT said that I would receive a call back when service was restored. 

They never called back nor have they posted ANY kind of explination as to what caused the outage.  I did, however, receive NUMEROUS phone calls about "finishing" my direct draft payment set up which I NEVER REQUESTED!  I finally had to call a supervisor to stop these calls. 

As far as service goes, this is the WORST internet provider I have ever dealt with.

This report was posted on Ripoff Report on 05/21/2022 07:26 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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