Complaint Review: Spectrum Business - West Columbia SC
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HORRIBLE COMPANY!!! They have been charging my business for "Business Wifi" for almost 7 years!! We had no idea there was even a Spectrum wifi router in our building. They decided to increase the cost of their wifi on our last bill and when we noticed what the increase was for, I called them to have it removed from our account.
I was then told by a supervisor that we couldn't receive even ONE months credit for a service we have NEVER used and didn't even sign up for!! When you're a monopoly, you could care less about customer service or satisfaction. If I treated my clients like this, I would go out of business!! Great job Spectrum, hope you go bankrupt!
This report was posted on Ripoff Report on 02/26/2020 10:31 AM and is a permanent record located here: https://www.ripoffreport.com/report/spectrum-business/west-columbia-sc-cable-billed-1492253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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