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Report: #1523614

Complaint Review: Springhill Suites by Marriott, willow grove, PA - Willow Grove Pennsylvania

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  • Reported By: cj — Anchorage United States
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  • Springhill Suites by Marriott, willow grove, PA 6900 Commerce Drive Willow Grove, Pennsylvania United States

Springhill Suites by Marriott, willow grove, PA Rabidly hostile and racist staff with even uglier customer service Willow Grove Pennsylvania

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Bed Bug alert! our family woke up covered with bed bug bites and painful blisters in a few days. The front desk's response was..."F**k you!" no kidding, its the blacks against asians crew here -- very hostile and even more rude and abusive for a 3 start hotel run like a brothel. We heard moaning and creaking all night. Totally trying to sadistically destroy a perfectly peaceful christmas family vacation.

The room was over 90 degrees when we entered - yes, 90+ - the heater was broken but they refused to change the room. We felt nauseous while pleading with the thug until I decided to check out, only then he changed the room (deliberately) to the room that was infested with bed bugs. Now we just had to get our home fumigated.

This report was posted on Ripoff Report on 12/31/2022 04:49 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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