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Report: #1502953

Complaint Review: 5 Star Life Insurance - alexandria virginia

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  • Reported By: James — St.Augustine United States
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  • 5 Star Life Insurance alexandria, virginia United States

5 Star Life Insurance term life policy for $7,000.00 to transfer automatically to full life after X amount of years for $10,000.00 alexandria virginia

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!0 Years ago I signed for a term life policy for $7,000.00 from 5 Star which would rollover to whole life after x amount of years. for$10,000.00  

the salesman told me the policy would revert to $10,000.00. when the whole life policy kicks in. After I recieved the whole life policy in the mail. I called customer service. they told me my policy was for $8,000,00 not $10,000,00.

On the phone with costumer service they told me that I could cash out my policy for$1,400.00 I replied where is the money I paid to them for the years preceeding the change to  whole life. Reply from them Oh! that policy was deleted those funds no longer exist. that policy no longer exists and they have no record that policy ever existed.

What recourse do I have???????   Help!!!!!!!

This report was posted on Ripoff Report on 12/15/2020 06:06 AM and is a permanent record located here: https://www.ripoffreport.com/report/star-life-insurance/alexandria-virginia-term-x-1502953. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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