Complaint Review: StarLite propane - Bay Shore New York
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- Author Confirmed
- StarLite propane 111 South Fourth St. Bay Shore, New York United States
- Phone: 631 586 2264
- Web: 111 South fourth St. Bay Shore, NY ...
- Category: Propane
StarLite propane Corp. my propane tanks went empty because of their negligence. Bay Shore New York
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On Fri. Feb.11,2022 I detected a strong odor of gas, and called a hot water tank service man, to come and look for gas any gas leaks. The serviceman could not fing any gas leaks, but he found that my propane tanks were empty. He asked when did I last fill the tanks? In looking at my bills I saw the last fill up was on Nov. 2021. I'm on automatic refill, every 60 day.
From Nov. 2021 to Feb.2022 that's 90 days, which means that they were 30 days late. I was charged $95.00 by the serviceman to come to my home. I called the company on Mon. Feb.14,2022 telling them that I think they should reimburse me, because it was their negligence in not delivering my propane on time, they refused me.
I've been a loyal customer for 23 years, and this is how they treat the customer. They have many complaints with the BBB for bad practices.
This report was posted on Ripoff Report on 02/17/2022 01:33 PM and is a permanent record located here: https://www.ripoffreport.com/report/starlite-propane-corp/bay-shore-new-york-tanks-went-1516170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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