Ripoff Report Needs Your Help!
Report: #1520923

Complaint Review: Staycool Airflow A/C & Heating -

  • Submitted:
  • Updated:
  • Reported By: Armando — Tarzana CA United States
  • Author Confirmed What's this?
  • Why?
  • Staycool Airflow A/C & Heating United States

Staycool Airflow A/C & Heating Instead of fixing one unit, they disconnected the second unit, so they could charge me thousands!

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Recently, I hired Staycool Airflow A/C & Heating (Contractor Lic. No 1077331) to fix an Air Conditioning unit which was malfunctioning at my property.  I am the owner of the property and I have long term tenants renting the property from me.

After the technician inspected the unit, I was provided with 3 options for repair.  The first for $950 (which they said might fix the problem, but they could not guarantee it), the second for $5,050, and the last for approximately $4,050.   

I was also asked to pay $195 for the inspection, instead of the initial agreed price of $125.  I refused and paid what we had agreed to.

The second A/C unit at the property was functioning just fine when the technicians arrived for the inspection.  As soon as they left, my tenants noticed that the second unit was also not working suddenly.  I contacted Staycool immediately, and Mr. Powers attempted to convince me that this must be a terrible coincidence, since “the technicians had not touched the other unit at all. 

They didn’t even go to that part of the house!”  I later realized that Mr. Powers was pretending that someone else had been to the property, even though he was the one who was there with another person.  He even told me that he would check with the technician and call me back, even though he was there in person!

After their visit, I was able to find another A/C repairman who was able to visit the house late that evening, fix both units in a matter of 15 minutes, and asked me to pay $150 for his service.  I asked the same repairman about the cause of the problem for both units, and he said “they removed the wires that control the outside unit.  They did the same thing to both units.”

The temperature in the La Quinta area was about 95-100 degrees on May 31, 2022.  By refusing to fix the first unit, and disconnecting the second unit intentionally and refusing to remedy the situation after I brought it to Mr. Powers’ attention, Mr. Powers and his staff put the lives of my tenants at risk!   

Staycool’s refusal to fix the problem with the first unit, and disconnecting the wires for both units, only made things worse, much much worse.  Cutting off the working A/C in 100 degree weather was like a death sentence for my tenants.

This case has been referred to the California Board of Contractors, the Surety company for StayCool and also their insurance company.  Staycool has refused to respond to any of these statements, because they know everything above is the true. 

This report was posted on Ripoff Report on 09/02/2022 11:46 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now