Ridley Academy Failed to Provide Piano Lessons and Refused to refund payment in the amount of $1,397 Clearwater Florida

The merchant did not provide the promised services and failed to respond to each of my email requests. The transaction was cancelled eight (8) hours after the initial purchase was made within the Trade Commission's 72 Hours Cooling Off Rule.  I was promised indefinite piano lessons, three (3) eBooks that were to be emailed immediately after the training session that occurred at 1:00 p.m. Sunday, April 20, 2025.  I did not receive the books, nor did I receive piano lessons.  I was also promised a Ridley Academy Piano Consultation with Soaz Santander at 2:30 p.m. Eastern time, Thursday, April 24, 2025.  The consultation never occurred and was never rescheduled.  My several email correspondences to Ridley Academy were acknowledged as received but never addressed.  They misrepresented their intentions and falsified information to PayPal when they were asked to provide my refund.  More than 45 days have passed since I made my purchase April 20, 2025, and they are refusing to provide my refund.  They are stating that I must complete the lessons before a refund can be issued.  However, they have not provided any lessons and have not performed a single service.  Currently it appears that they are in the business of scamming me out of $1,397.00. 

A bogus phone number has been provided in each email I received from them.  They have two different locations listed on their BBB Report. Currently they have an F Rating.   Also, if you do a background investigation on them you will discover a great deal of negative information. They have an address in Cheney, KS and Clearwater, Florida.  The phone number I have 404-500-8241 was provided by the Attorney General's Office.  I caution everyone to stay away from this organization.  They are in the business of stealing funds from unsuspecting individuals, and they cannot be trusted.