Report: #1503601

Complaint Review: Stereo RPG Plus - Montclair California

  • Submitted:
  • Updated:
  • Reported By: Larry — Chino California United States
  • Stereo RPG Plus 5495 Holt Blvd. Montclair, California United States

Stereo RPG Plus Ordered a stereo and they said they didnt have the module and I would have to wait for installation until the part came in. That was in July 2020 and now In Jan 2021 I sold my truck there still isnt any module and They refused to refund my $1100 I was forced to pay up front. Montclair California

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So in July 2020 I went there to get a stereo ordered and installed on my truck. I was told that I had to pay for everything up front which was a total of $1100. I paid and left my truck there for installation and was told that a module had to be orded from China to complete the installation. Every month I called to see if the module came in, and was told "not yet". It is now Jan 2021, I have sold my truck, and just wanted a refund on parts and services that where never provided, and told that they could have sold that item for twice of what I paid, when they clearly have plenty in stock, and refused to refund ANY of my money with a rude, disrespectful tone.

Since the purchase was in July 2020, I was past the time to dispute the charges on my credit card. From reading reviews recently, it seems like this is a common practice for this business. I went on a recomondation from a friend and really wish that I had read the reviews prior to attempting to do business with Carlos (Owner) and Sean (salesperson). I am a retired Army Vetran who is on a social security income and $1100 is quite a bit of money for this senior citizen.

This report was posted on Ripoff Report on 01/05/2021 04:01 PM and is a permanent record located here: https://www.ripoffreport.com/report/stereo-rpg-plus/montclair-california-ordered-1503601. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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