Complaint Review: Stonewell Bookkeeping Group - Corpus Christi TX
- Stonewell Bookkeeping Group 1009 Gardenia Dr Corpus Christi, TX United States
- Phone: (361) 342-9303
- Web: Www.hirestonewell.com
- Category: Fake scam reviews, Hack and theft , Intellectual Property Theft, Internet Defamation , Misleading advertisements , Slander defamation, Trademark, Franchises
Stonewell Bookkeeping Group Robert Reyna Used my company name and logo in a false review Corpus Christi TX
*Consumer Comment: Oh Boy! Wow! You "Reported Them To The BBB!
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I received a text message on my business phone, inquiring about Stonewell Bookkeeping Group. The text stated that they wanted to know more about the company since I used their services. I figured it was a scam text and ignored it since I have never heard of Stonewell. About a week later I received a call that went to my voicemail about the same company and subsequently received an email stating that my company name and logo were used in a review of Stonewell on the company's website.
i checked the website and did indeed see my company name, logo, and phone number on the Stonewell website with a review I had never written. I contacted the caller, who was with a company located in my state of Washington. The caller informed me that their company information was used in a fraudulent review posted on Stonewell's website and wanted to know if I had used their services. I told her that I had never heard of that company and have my own accountant locally, not in Texas. I was also informed that the company had contacted someone by the name of Robert Reyna about the issue and he stated it was an error and would be dealt with. (See the other complaint about this business for more details)
After my phone call, I went onto the Stonewell website with the intention of contacting them about the situation but could not get an email address without divulging personal information. I wasn't about to give them any more info so I found their contact info on the BBB website. I drafted a cease and desist letter and emailed it to them as well as sent it certified mail. I also reported them to the BBB.
The following week I received a notification that I had a one star review on my Google business page. It was from Robert Reyna. It stated "Horrible company that leaves false reviews. horrible services. please do not work with this company" Note, he was never a client and that review ruined my perfect 5 star rating on Google reviews.
We noticed an email from Robert that went to our spam (scam) folder where he demanded that we remove the BBB complaint or he would " leave a plethora of bad reviews not only on BBB but on all social networks"
We informed him that the BBB complaint was not visible on his BBB page and we had no control over that. When questioned about the theft of our intellectual property, he stated it was a mistake and not his fault. He continued to demand we remove the complaint.
I then filed a complaint with the Federal Trade Commission and am in the process of filing a complaint with the Texas State Attorney General's Office. I emailed him and notified him of my actions. His reply email was that he would not be bullied by me and if I didn't forget the situation and "knock it off" he would send me a cease and desist letter. Lol.
He has removed my business logo from the review but just replaced it with another logo. No other change to the review. I went onto the Stonewell site and Google image searched the logos of the "hundreds of businesses " they service, and found no real businesses associated with the logos. (With the exception of 2 businesses that he owns). Additionally we searched the branch office locations and they come up as virtual offices shared by multiple companies.
To really get a look at Robert's character I would advise searching his name and read the replies on Facebook of his failed run for city council.
This report was posted on Ripoff Report on 06/26/2025 05:01 PM and is a permanent record located here: https://www.ripoffreport.com/report/stonewell-bookkeeping-group/corpus-christi-tx-robert-used-1537853. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Oh Boy! Wow! You "Reported Them To The BBB!
AUTHOR: Irv - (United States)
SUBMITTED: Friday, June 27, 2025
That statement, in and of itself is ABSOLUTELY HILARIOUS! You are another example of someone who has been DECEIVED by the BBB, which is nothing more than a purveyor of PHONEY BALONEY on a grand scale. They call themselves "the bureau" to DECEIVE the public into thinking they are something they are not! The BBB, with all their horse manure is NOT part of ANY government body or law enforcement entity. The BBB has absolutely ZERO POWER to force or order any business to do anything or enforce any laws. The ONLY purpose of the BBB is to SELL their FAKE RATINGS to any business willing to pay their price. They will use your complaint as a SALES LEAD to try to SELL this business a PHONEY BALONEY RATING unless they already bought one. Of course, if the BBB with all their BS does sell them a FAKE RATING, they owe you a commission for supplying them with a lead.


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