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Report: #1500854

Complaint Review: Suddenlink - Nationwide

  • Submitted:
  • Updated:
  • Reported By: unhappy with Suddenlink — United States
  • Suddenlink Nationwide United States

Suddenlink Altice Mobile Never got service to repair my phone from Suddenlink Nationwide

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My telephone line died in mid September.  I contacted Suddenlink and was told a technician would call me back.  That didn't happen so I called the next day and scheduled a service call for later in the week at 8am.  At 8:30 I called them but they said it was 8a-11a.  I called again 3 times over the next 5 hours and was told each time he'd be there "within the hour".

 He never showed up and when I went online I saw that they'd rescheduled the service for a week later without notifying me.  I then filed a BBB complaint.  The corporate rep got back to me in 2 days but since then he's scheduled 2 more service calls where no one showed up or bothered to call me.  It's going on 3 weeks without a land line and no end in sight.

This report was posted on Ripoff Report on 10/13/2020 12:35 PM and is a permanent record located here: https://www.ripoffreport.com/report/suddenlink/nationwide-altice-mobile-got-1500854. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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