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Report: #1514657

Complaint Review: Summer Fun Pool Service - Van Nuys California

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  • Reported By: Woods — W. Hlwd. Ca United States
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  • Summer Fun Pool Service 5632 Van Nuys Blvd., Suite 227 Van Nuys, California United States

Summer Fun Pool Service Pool & Spa Maintenance and Repair DISAPPEARED FROM SIGHT WITH NO NOTICE! Van Nuys California

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Typically, as they all do, Christian started out great. Then it went downhill over the past year. Shortly after hiring him, he went on Christmas vacation for 11 days yet I paid him for the full month. Then he billed me for a service I didn't receive. Luckily, I caught it. Then last summer came the H20 filled timer problem. He just couldn't get it right, so I found myself having to fill the pool from the hose when he set it too low, or there would be a flood going down the street when he set it too high.

Thanksgiving was another 11 day vacation yet I paid him for the full month. He returned one time after that. My spa (temperature) controller went out. Christian was going to charge me $320 just for the replacement unit alone. I researched it and found one for $134. The last time I spoke with Christian he said he would be here the following morning @ 10:00 AM to install it (just a matter of plugging it in, like a phone jack.) HE NEVER SHOWED. NEVER CALLED. NEVER ANSWERED HIS PHONE. NEVER RESPONDED TO MY PHONE MESSAGES. NEVER RESPONDED TO MY EMAILS. NEVER RESPONDED TO MY TEXT.

In fact, I discovered that the day he was supposed to be here, he was instead at the bank cashing my check!!! He never showed up the following wk. for the weekly service. He just DISAPPEARED with NO NOTICE leaving me with an ice-cold spa for my vacation rental guests over the Christmas holiday showing a TOTAL LACK OF concern, regard, professionalism, or responsibility! THIS IS TOTALLY UNACCEPTABLE AND DEPLORABLE. 

This report was posted on Ripoff Report on 12/23/2021 12:31 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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