Summit Racing Equipment SummitRacing.com Defective parts---not willing to stand behind their products akron ohio

Just because someone orders products, they do not ALWAYS instantly install, sometimes as in this instant, months would go by while other projects were completed.  The lifters were bought as top-of-the-line, and did sit in the shipping box for a few months.  Then installed. Within a few miles, they failed.  And as seen in the pictures, failed big time.  WHY?  The rollers on the end of the lifters came apart....that is junk. That is poor quality products.  A lifter that lasts only a few miles is garbage. 5,10,20k even.  BTW only quality oil was used and prelube. 

We bought 16 new lifters from a local reputable  auto parts shop, The Suburban is being repaired. I will no longer do business with Summit at all.  There is no reason for such failure, except the products came defective from the start.  Our local shop said they have seen a rash of Chinese built lifters in the SMC 5.3 and 6.2 engines.  

Sealed Power has upgraded and improved their design.  Clearly I got junk. And it almost ruined a new motor.  Summit projects itself as quality.  The pictures speak for themselves. Being told to pound sand by CS speaks for itself again.  As a consumer, I am through with Summit.   

We do stand behind our products. There are certain, clearly-stated guidelines for warranties. In this case, we'd need to know how long you had the lifters before installing. If you reach out to us via one of our customer service channels--email, text, Messenger or by phone--with our order and customer number, we can work with you.