Report: #1480277

Complaint Review: SYNCHRONY BANK - SYF - SD Rapid City

  • Submitted:
  • Updated:
  • Reported By: Wendy Wilson — The Dalles OR United States
  • Author Confirmed What's this?
  • Why?
  • SYNCHRONY BANK - SYF PO Box 6150 SD, Rapid City United States


*Consumer Comment: What are you leaving out

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Synchrony credited my account April 4, 2019 for two of five disputed items charged to my account. In a verification letter dated April 15, 2019, Synchrony confirmed their decision, saying credited items will appear on my statement for May. The statement for May did not identify credits to the account but a $788.00 interest entry appeared. Since then, management representatives have made every excuse possible to avoid crediting my account and lifting the aging balance with verified credit, interest and penalties.

Now it's June 12, 2019 and the only resolution may be through legal action after I reach out to multiple contacts, Ripoff, Consumer Credit Reporting Agencies, BBB, Regulatory Commissions and Consumer Credit Attorneys. Business with Synchrony cost me my perfect credit purchasing power and will undoubtedly exhaust resources engaging with law firms. If you're familiar with Synchrony's standards, a "self preservation" style, bad business practices that cannot be trusted and can assist, then please contact me. Thank you!

This report was posted on Ripoff Report on 06/12/2019 08:10 AM and is a permanent record located here: https://www.ripoffreport.com/report/synchrony-bank-syf/sd-rapid-city-care-credit-1480277. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

What are you leaving out

AUTHOR: Robert - (United States)

POSTED: Thursday, June 13, 2019

It is interesting how you seem to have been very selective in what you posted. But as with many "reports", as they say the "Devil is in the Details".

Synchrony credited my account April 4, 2019 for two of five disputed items charged to my account.
- So by this statement it seems as if you are saying that they denied the other three.

The statement for May did not identify credits to the account but a $788.00 interest entry appeared
- What did this $788 include? Was it only the interest from the disputed amounts that were approved? The ones that were not approved? Other charges?

It is also very interesting how you don't seem to be too upset about the 3 charges they didn't reverse. Most people would be practically screaming and pointing out how incorrect denying the dispute was at every chance. Yet from you...nothing. Were these legitimate disputes or did you just dispute them on the hopes to get them removed?   What were the specific situations of the 2 disputes they approved and the 3 they didn't?

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