Complaint Review: System Pavers - Alex Viecco - Newbury Park California
- System Pavers - Alex Viecco 3175 Old Conejo Rd, Ste 102 Newbury Park, California United States
- Phone: 877-728-3778
- Web: systempavers.com
- Category: Home Remodeling, Landscaping, Landscape Companies
System Pavers - Alex Viecco WORST ARTIFICIAL TURF COMPANY! DO NOT USE! LIARS! Newbury Park California
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I scheduled an appointment with System Pavers for the installation of artificial turf and a putting green. On September 2, 2023, a salesperson named Alex Viecco visited my home to provide an estimate for the project. After receiving the estimate, I expressed my interest in financing the entire project. However, my residence falls under a HOA, and Alex informed me that we would need HOA approval before proceeding further. To secure my commitment to the project, he requested a $1000 check to hold while we awaited HOA approval. This was to ensure that I could apply for financing with a 0% interest rate once we received the green light from the HOA. Subsequently, Alex sent me the necessary HOA paperwork, which I promptly submitted to the HOA board. After about a week, I received feedback from the HOA indicating that System Pavers' insurance was expired. I relayed this information to Alex, who promptly provided me with updated insurance details. I resubmitted the documentation to my HOA for their review. A few weeks later, I received a text from Alex, stating that he would send me a link to initiate the financing process. I agreed, but after waiting for a week, I did not receive the promised email. I attempted to contact Alex via calls and texts, but I did not receive a response. When I reached out to his office, they assured me that Alex would get in touch with me. Finally, after a couple of days, Alex contacted me and claimed that he had sent the financing email. He further informed me that since I had not completed the required forms, he had deposited my $1000 check. I requested proof of the email's delivery, as I had not received it, but Alex failed to provide any evidence. As a result, there is no verification that the email was ever sent. Furthermore, the unexpected deposit of my $1000 check caused issues in my bank account. In light of these circumstances, I am seeking a refund of the $1000, as well as compensation for the damages I incurred.
This report was posted on Ripoff Report on 10/20/2023 10:53 PM and is a permanent record located here: https://www.ripoffreport.com/report/system-pavers-alex-viecco/newbury-park-california-worst-1529343. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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