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Report: #1507183

Complaint Review: Tactical USA - Boston MA

  • Submitted:
  • Updated:
  • Reported By: Robert — Berlin United States
  • Author Confirmed What's this?
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  • Tactical USA 361 Newbury St., FL 5 Boston, MA United States

Tactical USA RB Holdings, LLC , f.k.a. Reiss Holdings, LLC Tactical USA made unauthorized monthly charges to my credit card Boston MA

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I made two small purchases from tactical USA and paid modest shipping charges. The company made five monthly charges to my credit card for $39.95 which were unauthorized. They further failed to deliver one of the items until I made a complaint to the company.

I dealt with a customer representative by email only who failed to acknowledge the unuthorized charges from July - November 2020 even though I produced credit catrd statements as proof. I further discovered additional unauthorized charges in 2021 which were refunded. The company stated it had no record of me as a customer, stating they had  no information for my account even though I gave them proof of an order I made in July 2020? and has refused to refund the $199.75 it still owes me.

A complaint I made to the Better Business Bureau was not answered by Tactical USA.

 

This report was posted on Ripoff Report on 04/18/2021 06:11 PM and is a permanent record located here: https://www.ripoffreport.com/report/tactical-usa/boston-ma-rb-holdings-llc-fka-1507183. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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