Tax network usa inc Alex garden Lorena Leona Tax network usa inc ripped me off Encino

Alex garden and Lorena Leon ripped me off, they both guaranteed me that they would settle my debt for a guaranteed amount after I paid them, then I found out that it wasn't a guarantee but a high probability is what they stated which was fraudulent misrepresentation. They then became very combative and refused to comprehend that there was a difference between guarantee and a probability which I offered them multiple chances to comprehend this and I would just walk away with my loss but do to alex being rude abs a scammer and Lorena ignoring these 2 options 

1. she chooses to understand there is a difference between a guarantee and a probability or 

option 2: I file complaints she chose to lie and gas light motivate me to file instead of choosing option 1 cooperatively. This is why I made this report for my damages, I hate having my time wasted also btw and being ignored and treated rudely to add to the damages.