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Report: #1484245

Complaint Review: Taxrise - Irvine California

  • Submitted:
  • Updated:
  • Reported By: anonymous (due to fear of retaliation) — California United States
  • Taxrise 19900 MacArthur Blvd Ste 280 Irvine, California United States

Taxrise Sam Price, CEO Scammed us out of $1505.45. Claimed they could reduce our IRS debt, and they DID NOTHING! Bait and switch tactics! Irvine California

*Author of original report: More red tape/hoops to jump through! They are playing games and withholding our refund!

*Consumer Comment: All these companies are SCAMS!

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If I could give this place a negative 100 I certainly would! Run far away from these scam artists!
DO NOT BELIEVE any of their lies. Do not sign up for any of their services! DO NOT given them your credit card number!

We were scammed out of $1505.45! I wish we had never heard of these LIARS! It was just a nightmare that has lasted for more than 3 months now.

***copy of email sent to their CEO Sam Price***

We are still requesting a FULL refund of $1505.45. Last week I spoke to Jennie Phillips. She was rude, and dismissed whatever I said as "opinion". I asked to be transferred to someone else, she refused to transfer me. I asked to be transferred to your voicemail, again Jennie denied my request.

She provided zero answers, as to why your company lied about us to the Better Business Bureau. Why your company charged my husband's visa card a whole week early, after he was very clear with Sergio about what date to bill his card??!! There was no answers as to when your company contacted the IRS two times to request a reduction of our debt by $500, which your firm said was denied by the IRS.

Did your company call the IRS to make these requests, email them, fax them, or go to one of their local offices?? Who at the IRS was contacted in regards to these reduction requests??! What is that person's contact info?

Nothing we were told by your company has been verified by the IRS! Your company also claimed to request our account be placed in a non-collectible status, and that the IRS denied that as well. So when was this request made?? What is the exact dates, and times, and who specifically at the IRS denied these requests?!

Your company is fraudulent, and has preyed on us. We don't deserve to be lied to, and taken advantage of, our hard earned money stolen! Your company promised us that a reduction of our debt would be given, that was a LIE! My husband believed your lies and got nothing in return!

I spoke with a friend last week, who works for the IRS. I was told that the IRS does installment agreements for FREE! So that is more proof that your company scammed us out of $1505.45. So how is it that your company is justified in keeping our money, when you did NOTHING?! We were sold a reduction of our debt and that never occurred! All that the IRS told me that was done by your company was two phone calls, one of May 12th and one on July 12th.

I just got a letter from IRS stating that your company revoked the power of attorney of July 25th. This was just a few days before I complained via phone, and spoke to Yelena, then to Omar on July 31st. So it is obvious your company failed us, lied to us at every turn, and never had any intention of making things right.

It is just absolutely unconscionable what your company has done to us! Then to further insult us, you send some letter to us to scam us for another $73 per month, wanting us to sign up for your credit monitoring service. Is this a sick JOKE??! I want all of our personal information deleted from your records. Do not mail us anymore of your scam letters. REFUND OUR MONEY!!

This report was posted on Ripoff Report on 08/29/2019 09:42 AM and is a permanent record located here: https://www.ripoffreport.com/report/taxrise/irvine-california-sam-price-1484245. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
1Consumer
0Employee/Owner

#2 Author of original report

More red tape/hoops to jump through! They are playing games and withholding our refund!

AUTHOR: anonymous - (United States)

POSTED: Friday, August 30, 2019

This company just gets worse by the day!

On August 19th they told me on the phone that only a partial refund will be issued, and that our case was "closed". They said a check would be mailed within 7-10 days of $500.

So on the 10th day, after no check ever arrived I sent them an email. Come to find out they decided to renege on what they said on August 19th. Now they want to add extra stipulations and move the goal posts on us. The check they promised was never sent. Instead they are trying to bully us, and use intimidation tactics to force us to accept the $500 partial refund as "full and final settlement" of our complaint.

These people are just pure evil and unprofessional. It is just astounding to me that they are doubling down on defrauding us, lying about us, and did not even bother to inform us the check was never sent! I had to email them first, before they ever bothered to disclose more of their lies and deceptive business practices.

Unreal!

 

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#1 Consumer Comment

All these companies are SCAMS!

AUTHOR: Stacey - (United States)

POSTED: Thursday, August 29, 2019

IRS always has payment plans for people who owe money without penalties. These companies are just scams period. I guarantee you will not get your money back unless you file suit against them. 

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