Report: #1500365

Complaint Review: TB Dress - Suzhou Jiangsu Province

  • Submitted:
  • Updated:
  • Reported By: Barbara — Flint Michigan United States
  • TB Dress 3rd Floor Building #1 Jinzhuang Street New District Suzhou Suzhou, Jiangsu Province China

TB Dress Company will not refund my money Suzhou Jiangsu Province

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I ordered a dress for wedding that was to small due to their measurements being much smaller than described. Once the dress arrived I realized it was to small and contacted TB Dress. The company was willing to offer a refund if I ordered another dress and show them proof of the order which I complied with their requirements. Once I showed proof of new order I received the address for the return. I received dress on April 5 notified company of dress being to small shipped dress back on 4/10/2020.  

I paid $75 to have dressed shipped back to company. This process started 2/4/2020 with dress being ordered, received and return to them by June 5, 2020. Company report dress was returned with a smell and had to be destroyed offering me a refund of $79 but later agreed to $129 with refund now expected by end of year. I had another item ordered I didn't receive nor was refunded. 

This report was posted on Ripoff Report on 09/29/2020 10:07 AM and is a permanent record located here: https://www.ripoffreport.com/report/tb-dress/suzhou-jiangsu-province-money-1500365. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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