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Report: #1499016

Complaint Review: TGBDM -

  • Submitted:
  • Updated:
  • Reported By: MARK — WILDOMAR California United States
  • Author Confirmed What's this?
  • Why?
  • TGBDM Singapore

TGBDM xBorder Ecommerce, TGBDM admittedly sent me the wrong merchandise

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The order number: SGZH00EGHG-10000011

Sunglasses

HELO MATTE CHAMPAGNE + DEEP BLUE / TURQUOISE CO              $40.26

 shipping                                                                                                                    $12.00

                                                                                                                        I paid $52.26  total

but They shipped me a different model  - LORETO PALLADIUM CO    I don't want these sunglasses, i want the ones i ordered and paid for.  they are telling me that if i pay and ship them back, they will refund the cost of my original ordered sunglasses.

in other words i paid $40.26 for the sunglasses and $12 shipping and if I pay another $12 to ship back the sunglasses i receved but didn't order, they will refund me $40.26

It was their error and I am required to pay $24 shipping and they pay 0.  I think this was bait and switch.  They admit fault but want me to pay all expenses.




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This report was posted on Ripoff Report on 08/20/2020 11:47 PM and is a permanent record located here: https://www.ripoffreport.com/report/tgbdm/xborder-ecommerce-admittedly-1499016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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