TheGolfersPick.com The Golfers Pick Sold me a golf net that fell apart after 3 uses.

I bought a golf net to hit balls. After 3 uses the target fell apart. The company, The Golfers Pick, would not replace it because I had used it. Both top and bottom right corners tore off. On their website they claim that it is "durable", "sturdy".

On November 29, 2019, I asked the company to replace the target, it took weeks to get a response. Here it is:

From: The Golfer's Pick Team [mailto:info@thegolferspick.com]
Sent: Sunday, January 12, 2020 10:11 PM
To: dave@ssprintmail.com
Subject: Re: FW: A shipment from order #GP3954 has been delivered

Hi Dave,

Thank you for your message and providing the pictures.

Kindly note that in this case, unfortunately we cannot send you a replacement, because the damage was caused after using the item.

Please note that according to our return/refund policy items that become damaged after use are non-refundable unless specified under warranty. The manufacturer of this product does not offer a specific warranty for this item.

For more information about our return/refund policy kindly refer here:

https://thegolferspick.com/pages/refund-policy

Thanks for your understanding and I regret being unable to let you have better news.    .

The Golfer's Pick will always pursue the better quality of service.  

Best,
Andy
THE GOLFER'S PICK