Tianeptine Direct took almost ten days to ship, and refused to issue refund before product was even out for shipping

I tried to purchase a bottle of supplements to give to a friend as a Christmas gift. I immediately got an email saying my payment was received, yet nothing was delivered. They even tried to blame the poor shipping times on echeck processing speed, even though I received an email confirming the payment was processed literally the same day I made the order. Once it was clear I wasn't going to get my package by Christmas, I asked for my money back.

Despite the fact that they hadn't even shipped it yet, they wouldn't give me my money back. It was literally two business days between the time I asked for my money back and the time it shipped, meaning that all that time it was just sitting on their shelves, and it would have been no trouble whatsoever for them to give me my money back and cancel shipping. However, they shipped the product anyway against my express wishes.

All I've heard from their customer service is excuses as to why it took so long to ship, and despite the fact that I've brought it up a multiple times, they continue to evade the point that I asked for my money back before the product was even out for shipping.

Don't trust this website. They're unethical and greedy, so desperate for a few extra bucks that they're unwilling to cancel a simple order even when it's still sitting in their warehouse.