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Report: #1479646

Complaint Review: THE TOLL ROADS - Irvine CA

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  • Reported By: Zensationalist — MONROVIA United States
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  • THE TOLL ROADS 125 Pacifica Irvine, CA United States

THE TOLL ROADS POORLY WORDED SIGN AND EXORBITANT PENALTIES Irvine CA

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I suspect there's a scam of some kind because the toll signs on Rte 241 (Los Angeles to San Diego) instead of clearly saying, "Pay your tolls at thetollroads.com within 48 hours" it says "One-Time-Tolls thetollroads.com within 48 hours." I took a total of 11 trips (to and from San Diego) since October.

As someone from the east coast (have been here since 2016), I'm used to toll bridges (manned or unmanned), clear signage and E-Z Pass info everywhere. Encountering these signs, I looked for the turnoff to pay my tolls and since everyone was just driving along, figured the toll project was still being set up.

Months later when I received letters from The Toll Roads, I didn't connect the dots. Now, for a total of $38.33 in fines, I owe these guys about $1,200!! They've offered to reduce it, but I'm just shocked at what they can get away with: Poorly worded signage, which I suspect is deliberate so they can collect exorbitant penalties, as sanctioned by the State of California. Please share any advice here and PLEASE PLEASE, go to my Twitter post and share your experience: https://twitter.com/zensationalist/status/1134301670160994307





This report was posted on Ripoff Report on 05/30/2019 10:36 PM and is a permanent record located here: https://www.ripoffreport.com/report/toll-roads/irvine-ca-poorly-worded-sign-1479646. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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