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Report: #1488156

Complaint Review: Toronto Transit Commission, TTC Commissioners and Mayor John Tory - Toronto Ontario

  • Submitted:
  • Updated:
  • Reported By: xxxxxxxxxxxxxxxxxxxxxxxxxxx — ON Canada
  • Toronto Transit Commission, TTC Commissioners and Mayor John Tory 1900 Yonge St. Toronto, Ontario Canada

Toronto Transit Commission, TTC Commissioners and Mayor John Tory TTC Chair Jaye Robinson, Alan Heisey Vice-Chair, Richard J. Leary CEO, and the other Commissioners Brad Bradford, Shelley Carroll, Joanne De Laurentiis, Jim Karygiannis, Ron Lalonde, Jennifer McKelvie and Denzil Minnan-Wong AWFUL CUSTOMER SERVICE AVOID THE TTC and boycott all TTC and City of Toronto Events Toronto Ontario

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The TTC is refusing to re-open the manned ticket counters at the Yorkdale and Sheppard West subway stations that used to provide patrons with change and sold tokens.  They're planning on shutting down all the manned ticket counters at all subway stations right across Toronto.  The TTC plans to stop selling tickets, tokens and its remaining passes (GTA Weekly Pass and TTC Day Pass) on Nov. 30, 2019.  They couldn't care less about customer service.  They're also refusing to allow cash-paying GO Transit customers to use the lower TTC rate when connecting from GO Transit.  Their Polish employee at Union Station refused me this discount on Oct. 11/19.

Write or call them and tell them to re-open all the manned ticket counters across Toronto, keep selling tickets, tokens and passes and allow cash-paying GO Transit customers to use the lower TTC rate when connecting from GO Transit.

Write to the Mayor John Tory at City Hall, 2nd Flr., 100 Queen St. W. Toronto, ON M5H 2N2. Call him at (416) 397-2489 or fax him at (416) 696-3687.

Write to the TTC Chair Jaye Robinson, Alan Heisey Vice-Chair, Richard J. Leary CEO, and the other Commissioners Brad Bradford, Shelley Carroll, Joanne De Laurentiis,  Jim Karygiannis, Ron Lalonde, Jennifer McKelvie and Denzil Minnan-Wong c/o the TTC at 1900 Yonge St., Toronto, ON M4S 1Z2.  Call them at 416-393-4000.

Boycott all the stupid PRESTO cards and tickets.

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