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Report: #1494207

Complaint Review: TOTAL AV - garland TX

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  • Reported By: wesley — Shelton United States
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  • TOTAL AV 6301 Galaxie rd. garland, TX United States

TOTAL AV Computer Anti-virus rip off garland TX

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My computer  anti-virus subscription had expired and I was looking for a new provider.  I started looking on the internet and came across a company called TOTAL AV and they were offering a special.  This is one of those deals where if it sounds to good, it usually is.   They were offering a one year suscription for $19.00.  

I gave them my info and paid for this service with a credit card.   I then went to their web site too download the software, after this was done, I clicked on the scan button and a message came up that this feature was not activated, I clicked on this button and I received another message that I needed to activate the Pro Anti-virus feature and this was going to cost me another $29.00. 

I quickly removed this software from my computer and checked my bank statement to see if the $19.00 charge had gone thru and it had.  Now they advertise that if you are not fully satisfied with their anti-virus software you can get a full refund, but there is one big ptoblem with this statement, good luck on how to go about filing for a refund.  Good luck, no such number, no such zone.   Stay away from this outfit, nothing but bad news.

This report was posted on Ripoff Report on 04/19/2020 03:26 PM and is a permanent record located here: https://www.ripoffreport.com/report/total-av/garland-tx-computer-antivirus-1494207. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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