Tractor supply company Power pro plus extended warranty (Asurion) Took my property to get it repaired and held it for 7 weeks without ever fixing it Nashville Tennessee

I bought their extended warranty for my lawn vacuum and it suffered a failure so I filed an extended warranty claim it took them 2 weeks to pick it up and it’s been bringing repaired now going on 7 weeks and I still haven’t been able to get it repaired and nobody seems to know what’s going on with it.

All I’ve been told was they are waiting for a replacement part now summer is almost over and I haven’t been able to use it to pickup the grass clippings and leaves will be falling soon and I’m handicapped so I rely on this piece of equipment because I can’t rake them up.