Report: #1509704

Complaint Review: Trae Viser, Mark Orchard Arrow Truck Sales Springfield MO - Joplin, Springfield, Kansas City, Dallas MO, TX

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  • Reported By: Team Drivers — Plano Texas United States
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  • Trae Viser, Mark Orchard Arrow Truck Sales Springfield MO Joplin, Springfield, Kansas City, Dallas, MO, TX United States

Trae Viser, Mark Orchard Arrow Truck Sales Springfield MO Sold me a lemon semi truck Joplin, Springfield, Kansas City, Dallas MO, TX

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I recently purchased a Kenworth T680 from Arrow Truck Sales in Springfield MO. Starting in the day I picked up the truck from their Kansas City MO location, to now, this truck has been in the shop for over 25 days. We have only been able to work/drive the truck 2 times. The truck was previously wrecked, couldn't pass a level 1, 2, or 3 Federal DOT Inspection. The brakes don't work, the steering was out, the transmission will not shift, the a/c doesn't work, fuel pumps were out, 3 different sensors were out, air is leaking under sleeper, the end of the exhaust pipe under the sleeper is completely missing, the brake chamber between axles 3 & 5 is not connected to the rod, that rod is bent, all brake pads are warn so bad that we can't even stop the truck. Since the service brakes are all bad, the j brake will not engage.

Marker lights on front were out and the right blinker/flasher, did not flash. Those 2 things alone will fail a DOT inspection.  The truck was wrecked and Arrow Truck refuses to be honest about this truck. Today, 7/6/21, the truck is going back to the shop, for the 4th time, because it's a death trap. We drive long haul, team, and we have had to turn down over $40,000.00 in income because of this wrecked, lemon truck. We have had to pay for hotel rooms, and the list goes on.

We have done everything in our power to work with Arrow Truck Sales so they can fix this truck, and now they will not even return emails or phone calls. I'm devistated that this company is so desperate to make a dollar, that they literally put our lives in danger. We can't even drive on hills or mountains. Hopefully someone will see this report and come forward. This situation is fraud, it's illegal, and it's morally unprofessional! So sorry we went through this company. Buyers beware!!!

This report was posted on Ripoff Report on 07/06/2021 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/report/trae-viser-mark-orchard-arrow/joplin-kansas-city-dallas-tx-1509704. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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