Complaint Review: Transunion LLC -
- Transunion LLC United States
- Web: transunion.com
- Category: Making charges to my credit card without my permission.
Transunion LLC -Beware of Transunion, any transaction on line with them and they will start charging you $19.95 per month.
*Consumer Comment: Hillarious
It is small print at the bottom of an email that you get that you are now enrolled in a monthly service. Call 800-493-2392. They will say they can only credit you back for 2 months, hopefully you caught it in time. If not ask for a supervisor and let them know you will be submitting complaints every place you can. They immediately said they could credit the other 2 months that I was billed.
Your account logs this as an "Order" but no where does it say you have an active monthly subscription. They do a good job of hiding it from you. If you search for this issue on the internet you will find hundreds of complaints.
You also don't need to pay to freeze and unfreeze your account, that is a completely different service I have been informed. They imply through the on line process that you need to pay...just walking you down the path to getting you signed up for the unexpected $19.95 per month subscription.
Bad on YOU Transunion for misleading and scamming your customers.
This report was posted on Ripoff Report on 09/03/2019 06:19 AM and is a permanent record located here: https://www.ripoffreport.com/report/transunion-llc/beware-transaction-line-start-1484435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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