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Report: #1532910

Complaint Review: Udemy, Inc. - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Darlene — Jacksonville North Carolina United States
  • Author Not Confirmed What's this?
  • Why?
  • Udemy, Inc. 600 Harrison Street, 3rd Floor San Francisco, California United States Stated I Could Get a Refund On a Course, Then Wouldn't Let Me. Internet

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I registered for a course with this company. It was stated that I could ask for a refund within thirty days after I registered for the class. A couple of days after I registered I changed my mind and went about getting a refund. I logged into my Udemy account and followed their instructions for asking for a refund. In the instructions I was instructed to go to my purchase history, but they say I didn't have any purchase history. I paid for the course through PayPal and they have a record of the transaction. I tried using their chat box but it wasn't any help because it referred me right back to the history purchase. I sent an email to the support team and received an automated reply stating that they did not have a support team any longer. I checked the transaction history on PayPal and there was a phone number for the company listed, but when I called the number I was connected to someone who was trying to sell me Medicare insurance. I have come to the conclusion that this company is a fraudulent business.

This report was posted on Ripoff Report on 06/11/2024 09:04 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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