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Report: #1508860

Complaint Review: Ulixy - Doral FL

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  • Reported By: Linda — The Villages United States
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  • Ulixy 1700 NW 97th Ave Suite 228870 Doral, FL United States

Ulixy SQ *ABM MARKETING LLC Refused refund of product I did not order, lied about whether I ordered it. Doral FL

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I visited this site and started ordering one product for $59.95.  I accepted an upgrade for $69.95.  Hidden was a box saying I was now ordering five products, not one. I provided credit card info and went to next screen. I saw $15 be added for posting a small product.  I decided not to buy and clicked off the site without ever hitting "buy" or finalizing. 

I was charged over $200.  I was granted a partial refund, though I demanded a full refund since I never ordered anything.  $69.95 was kept though I never ordered. 

I called the next day when I saw the credit card charge.  The Ulixy company refused refund.  After discussion about the fact I never ordered - something the company would not accept as the basis of a refund, I stated "You also have a 30 day guarantee and I should at least get a refund on that basis". Company claimed the 30 day guarantee was "on an old website" and they no longer had this guarantee. 

The guarantee was on the Ulixy site that day and the day I ordered, so not "old".  It is still there and must be honored.  (Note: real reason for refund is I never ordered, but they lie and say I did, so I say to refund on basis of guarantee.)

Company shipped product and I refused, maring it "return to sender" and sending it back.  This lying, cheating, dishonest company, Ulixy, still refuses a refund.

This report was posted on Ripoff Report on 06/10/2021 05:37 AM and is a permanent record located here: https://www.ripoffreport.com/report/ulixy/doral-fl-sq-abm-marketing-llc-1508860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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