Complaint Review: Unleashed Pet Rescue - Mission Kansas
Unleashed Pet Rescue Reneging on a hold for adoption Mission Kansas
I should have done more research. Like most people I just looked at the good rating. Avoid this rescue if you can. We met our puppy at the park with her foster mother. We fell in love and were told she was available. We put in our application for Suki Lulu Bug on June 12 and were told by the foster that we would be able to officially adopt her after her surgery. On July 17th, after being in constant communication, receiving medical records, pictures, after making arrangements for the pick-up by our trainer and after making flight arrangements ( flying the family from San Diego to KC to pick up our new family member) we were told they would prefer to adopt her to a local family.
It was like being punched in the stomach. We tried to reach Danielle Reno the owner but she never called us back. They never answer their phone. I kept sending emails. They did reply a second time and tried to say that "actually your application was not complete so you were not an official adopter". It was like the twilight zone. I sent my dad (local) into their office and the kids working there were able to pull the file on suki using my name. It was shocking.
The puppy was not there and they were not able to give us any info. I found a great attorney who handles these kinds of cases. She said these people have a track record.
She had recently dealt with another case involving these people. General consensus it that they should have their license pulled. She shared a lot of info about how negligent they are. We are lodging complaints with the state. In the end Im pretty sure we will not get our puppy. Everyone is heart broken.
We had spent $4900 on boarding, training, travel etc... and these people could care less. No response at all. It's like a bunch of children run this place. We have contacted others who have had similar experience. It's shocking a place like this would still be open. AVOID THIS RESCUE!!! They are known in the legal and pet community to skirt the law. They are known to be negligent.
This report was posted on Ripoff Report on 07/30/2021 12:58 PM and is a permanent record located here: https://www.ripoffreport.com/report/unleashed-pet-rescue/mission-kansas-reneging-hold-1510529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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