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Report: #1495816

Complaint Review: unlockitrightnow - Ft Lauderdale FL

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  • Updated:
  • Reported By: Thoroughly ripped off — Phoenix AZ United States
  • Author Confirmed What's this?
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  • unlockitrightnow Ft Lauderdale, FL United States

unlockitrightnow sent defective product and refuse to respond to return of product - blocked texts, dont answer phone calls, dont return emails Ft Lauderdale FL

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Buyer beware:  Before you consider using this provider follow the sequence of events and determine wheter they represent what they sell, wheter they are customer oriented or wheter they are reputable for yourselves: 

To date NO RESPONSE has been forthcoming, my texts to them have been blocked on their end and they will not afford me the courtesy of a replacement, refund, or response.   I cannot tell you what to do - however, as this clearly shows you will be able to determine if you want to do business with this company based on how they treat their customers when they have a problem.

Order placed on May 12th - label was crearted on May 13th - sat in their offices for 3 days as emails show.\

Please explain why this has not been shipped and that only a label has been created - I was hoping to have this by Friday

From:  To: Unlockitrightnow <Unlockitrightnow@gmail.com> Subject: Re: A shipment from order #17368 is on the way Date: May 14, 2020 9:00 PM Second request per info attached.  Why has this not shipped?  Why is it still in your offices?   USPS Pre-Shipment

May 13, 2020 at 12:24 pm

Shipping Label Created, USPS Awaiting Item

FORT LAUDERDALE, FL 33351 


-----Original Message-----
From: Unlockitrightnow
Sent: May 13, 2020 10:24 AM
To: 
Subject: A shipment from order #17368 is on the way

Your order is on the way Unlockitrightnow ORDER #17368 Your order is on the way

Your order is on the way. Track your shipment to see the delivery status.

  View your order or Visit our store


USPS tracking number: 9400110202079173904881

Items in this shipment 2020 iPhone Instant Unlock SIM for iPhone 5/5s/6/6s/6+/7/7+/8/8+/X × 1

-----Original Message-----
From: Unlockitrightnow
Sent: May 13, 2020 10:24 AM
To: bulbed81848@mypacks.net
Subject: A shipment from order #17368 is on the way

Your order is on the way Unlockitrightnow ORDER #17368 Your order is on the way

Your order is on the way. Track your shipment to see the delivery status.

  View your order or Visit our store


USPS tracking number: 9400110202079173904881

Items in this shipment 2020 iPhone Instant Unlock SIM for iPhone 5/5s/6/6s/6+/7/7+/8/8+/X × 1

To: Unlockitrightnow <Unlockitrightnow@gmail.com> Subject: Re: A shipment from order #17368 has been delivered Date: May 18, 2020 10:10 PM Received your product and it does NOT work - followed the video to the tee and the chip does not function - either it is defective or it is a scam - what do you recommend?

-----Original Message-----
From: Unlockitrightnow
Sent: May 18, 2020 5:27 PM
To: 
Subject: A shipment from order #17368 has been delivered

Your order has been delivered Unlockitrightnow ORDER #17368 Your order has been delivered

Haven't received your package yet? Let us know

  View your order or Visit our store


USPS tracking number: 9400110202079173904881

Items in this shipment
From: bulbed81848@mypacks.net To: Unlockitrightnow <Unlockitrightnow@gmail.com> Subject: Re: A shipment from order #17368 has been delivered Date: May 20, 2020 9:31 AM
  This is the third email accompanied by two text messages   I am still awaiting an answer to the issue I have brought to your attention .  The unlock strip you have sent to me does not function as advertised - after following the directions laid out in the video you referenced - my iphone 7+ will not recognize the sim card when installed - however, if I remove your device it does.      So either the strip I received from you is defective or there is another problem.  I will send back the strip and would like an exchange in its place that hopefully will work as you indicate to unlock my phone.  I would expect a response to my inquiries and my concerns as to how to resolve this issue.  I await your response since you do not answer phone calls nor return them when a message is left
-----Original Message-----
From: Unlockitrightnow
Sent: May 18, 2020 5:27 PM

Subject: A shipment from order #17368 has been delivered

Your order has been delivered Unlockitrightnow ORDER #17368 Your order has been delivered

Haven't received your package yet? Let us know

  View your order or Visit our store


USPS tracking number: 9400110202079173904881

Items in this shipment 2020 iPhone Instant Unlock SIM for iPhone 5/5s/6/6s/6+/7/7+/8/8+/X × 1

 

 

From:  To: Unlockitrightnow <Unlockitrightnow@gmail.com> Subject: Re: A shipment from order #17368 is out for delivery Date: May 27, 2020 8:19 PM The package containing the defective product has been returned to you according to the tracking number assigned by the USPS - are you going to send a replacement?

-----Original Message-----
From: 
Sent: May 24, 2020 9:37 PM
To: Unlockitrightnow
Subject: Re: A shipment from order #17368 is out for delivery

By the time this reaches you, you will have received back the defective product you sent to me via USPS per the tracking number sent to you in my last text.  However, since it also appears that you deliberately blocked my texts you may not have seen the tracking number sent to you.  Either way, once you receive it back you can choose to either send me a replacement item that WILL work, or issue me a complete refund - your call!  For the record, you have chosen to ignore 5 texts, 4 phone calls and 6 emails.  When calling, all I get is your answering machine but never a return call - no responses to my texts on this subject and the only response I got after repeated emails asking why you created a shipping label but never mailed the product was finally a tracking number that was mailed 3 days after I asked why it had not shipped.  Once received, the product did not function at all (photo documentation provided) so I returned the product in hopes you would respond and send me a replacement.  I am still awaiting a response from you.

-----Original Message-----
From: 
Sent: May 18, 2020 11:00 PM
To: Unlockitrightnow
Subject: Re: A shipment from order #17368 is out for delivery

item arrived after much anticipation, and it does not function a all - when installed (IAW video) it will not even read the sim card - I remove it and it reads it fine.  So either the product is defective or this is a scam.  How do you want to proceed?

-----Original Message-----
From: Unlockitrightnow
Sent: May 18, 2020 8:29 AM
To: 
Subject: A shipment from order #17368 is out for delivery

Your order is out for delivery Unlockitrightnow ORDER #17368 Your order is out for delivery

Your order is out for delivery. Track your shipment to see the delivery status.

  Track my shipment or Visit our store


USPS tracking number: 9400110202079173904881

Items in this shipment 2020 iPhone Instant Unlock SIM for iPhone 5/5s/6/6s/6+/7/7+/8/8+/X × 1

If you have any questions, reply to this email or contact us at Unlockitrightnow@gmail.com

This report was posted on Ripoff Report on 05/30/2020 02:32 PM and is a permanent record located here: https://www.ripoffreport.com/report/unlockitrightnow/ft-lauderdale-fl-sent-product-1495816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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