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Report: #1518816

Complaint Review: UVC Lifestyle Collection - Scottsdale AZ

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  • Reported By: Kurt — Tyngsboro Massachusetts United States
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  • UVC Lifestyle Collection 15147 N. Scottsdale Rd Scottsdale, AZ United States

UVC Lifestyle Collection Make me pay $2000 for services I do not want or need Scottsdale AZ

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I called Unlimited on sept 9th 2021 to use a free certificate for a week that was promised when I signed up in 2015.  I was going to be with the AMR branch of Unlimited but apparently I was talking to a sales rep for the other side of the organization, the Lifestyle collection side of Unlimited, and they said my term expired and I had to sign up for 2 years in order to use the certificate. Just found out today that this is not at all true.

I just spoke with someone at the AMR branch and they said there is no need for me to participate in the Lifestyle part.  Unfortunately the Lifestyle side has a recording that says I agreed to pay them, so I must still pay 158 a month for next two years.

Even though they verbally mislead me during my call before the recording. They got me to sign up even though I have no use for this part of the organization - I only ever might use the AMR side for Carribbean travel. Totally misleading. I am so angry - I want nothing to do with the Lifestyle portion.

They also said I would only owe $29 for an annual fee when in Feb, I got a call demanding a $150 annual fee or I couldn't get access to the website. I told them is was only $29, but they wouldn't let me use the web without paying, so I did because I was going on an AMR vacation.  The lifestyle group never told me the $$ had nothing to do with the side of the organization I did want to use.

Desired outcome: All payments to Lifestyle are to cease immediately. Thank you.

 

This report was posted on Ripoff Report on 06/02/2022 01:01 PM and is a permanent record located here: https://www.ripoffreport.com/report/uvc-lifestyle-collection/scottsdale-az-make-pay-i-want-1518816. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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