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Report: #1499664

Complaint Review: US VEHICLES REPORTS - NEWARK DELAWARE

  • Submitted:
  • Updated:
  • Reported By: HEATHER — KELSO Washington United States
  • US VEHICLES REPORTS 236 East Delaware Ave, Suite 208 NEWARK, DELAWARE United States

US VEHICLES REPORTS VINRECORDSUSA.COM (WEBSITE: vinrecordsusa.com/) Fake Vehicle Report and Fraudulent/ Unauthorized Charges on my Credit Card NEWARK DELAWARE

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On September 2, 2020, I performed a website search for a vehicle history report for my parents 1998 Volvo. They are trying to sell the car and I thought it would be helpful to have this information. I found the website, US VEHICLE REPORTS, that claimed I could get a report for $1. I thought this was too good to be true so I read all of the details before purchase. The report they issued was a joke, every section of the report, including the title records section said "No title Data Available". I knew this was a scam right away, but I wasn't too concerned about the $1 charge. On September 4th, I logged into my Capital One credit card account and saw that there was a charge for $18.95 on Sept 3rd and another on Sept 4th.

I first tried calling the company, but the phone rang twice and no one picked up. I then proceeded to call my credit card company to shut down the card and file a fraud complaint. I thought this was strange that the charge was from a company called VINRECORDSUSA.COM. After speaking to someone in the chat section of the website, they explained that US VEHICLE REPORTS sends my info to other companies/clients, which is bogus. I kept hounding the agents in the chat room to fix this fraudulent activity, and they finally refunded only one of the $18.95 charges.

I am still trying to get them to refund the other one from Sept. 4th, but they said I "paid for a service". My report is fraud, I did not receive anything from them. I want to keep them from doing this to other people. I believe that US VEHICLE REPORTS has many websites that are all connected to scam innocent people.
 

 

This report was posted on Ripoff Report on 09/09/2020 09:57 AM and is a permanent record located here: https://www.ripoffreport.com/report/vehicles-reports/newark-delaware-website-fake-1499664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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