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Report: #1484210

Complaint Review: Been Verified.com -

  • Submitted:
  • Updated:
  • Reported By: Rene — United States
  • Author Confirmed What's this?
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  • Been Verified.com 48 West 38th Street, 8th floor, NYC United States

Been Verified.com / Josh Levy - CEO / On-Line Background Checks

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Purchased (3) months of service from Been Verified.com on Jan 31,2019. Less than 30 days later I cancelled/closed the account via a phone call to 1-888-579-5910.  However, my credit card continued to be billed (2) additional times (a credit card number is required to open an acct with Been Verified).

When I called to discuss these charges, the service representative immediately stated:

         "All phone calls are recorded and we have no record of your call. However, as a courtesy to you, we will refund (1) of the (2) additional charges".

How quickly thery tried to put me on the defensive with the "record all phone calls" statement and then just as quickly offered to refund one of the charges. How many people agree to this 'plea-bargain' just to put the issue to rest? An unethical but lucrative business practice, indeed.

 

 

This report was posted on Ripoff Report on 08/28/2019 05:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/verifieddotcom/josh-levy-ceo-online-checks-1484210. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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