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Report: #1530509

Complaint Review: Verizon Visible company -

  • Submitted:
  • Updated:
  • Reported By: Steven I. — Eustis Florida United States
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  • Verizon Visible company United States

Verizon Visible company verizon visible cell phone wireless I returned a phone then they kept the phone and my money

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I ordered a new visible/verizon phone because I suddenly lost service in my county in central florida.  They said my 2 year old needed replacement.  So I agreed to get a new phone if that would fix my problem.  They assured me that the new phone would fix my problem and that if it didnt then i would have 14 days to return it.  I sent the phone immediately back after learning the new phone had not fixed the problem of no cell service.  They received it and have not refunded my money.  I informed them via the chat feature and they said that they would investigate and to wait 48 hours.  Well 48 hours passed and no news from them.   I want my money.


Case # 06389928

This report was posted on Ripoff Report on 01/02/2024 09:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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