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Report: #1487860

Complaint Review: VIDANTA PRIVATE RESERVE TRAVEL COLLECTION - RIVIERA MAYA

  • Submitted:
  • Updated:
  • Reported By: Nomad — United States
  • VIDANTA PRIVATE RESERVE TRAVEL COLLECTION GRAND MAYAN RIVIERA MAYA Mexico

VIDANTA PRIVATE RESERVE TRAVEL COLLECTION Scammed, Lied & Robbed RIVIERA MAYA

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We thought we were getting a nice vacation there, and it really is a beautiful property. That said, staff stole our credit card information while we were there, ringing up over $500 in tour tickets!
And the worst part, DON'T EVER ATTEND ANY OF THEIR SALES PITCH BREAKFASTS!!! YOU WILL BE ROBBED!!

I am in a very similar situation as many others, just paid $3900 for a supposedly lifetime membership at over 50,000 hotels/resorts around the world for $99-299/week. Once I was finally allowed access to the website, I see what a total scam this is as there are a grand total of 2 countries in the world I can visit currently, and only 7 locations!

I called them, and they said their website is being updated, so everything isn't available to view right now, and to e-mail them with where I wanted to go. I recorded the conversation. There is still no reply, almost 2 weeks later. I am thinking a class action suit needs to happen against these thieves!

They won't even let anyone view the website while there with them. I admit my ignorance in not doing a google search at that time, as there are so so many other people in this situation, but that is still no excuse for robbing people. Would there be any interest in anyone joining a lawsuit against Vidanta Private Reserve Travel Collection?

This report was posted on Ripoff Report on 11/15/2019 11:23 PM and is a permanent record located here: https://www.ripoffreport.com/report/vidanta-private-reserve/riviera-maya-scammed-lied-1487860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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