Complaint Review: VINESSE - California
- VINESSE California United States
- Phone:
- Web: https://www.vinesse.com/
- Category: Liquor & Wine Stores
VINESSE American Cellars Unauthorized membership fee without consent and no refund California
I received their letter stating that in order to get around a California restriction on wine club practices, they would start imposing a membership fee, and then give me credit for the same amount for future purchases. There was no opt-out provision.
My credit card on-file was then charged $30 on the date of the letter. I requested them to cancel my membership and refund the fee, and they refused, saying it's in the terms of service. But I had never agreed to this term.
Their wine is actually OK, but this practice, along with scheming to get around California laws, puts their business practice in question.
This report was posted on Ripoff Report on 05/20/2022 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/report/vinesse/california-american-cellars-1518536. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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