Ripoff Report Needs Your Help!
Report: #1204205

Complaint Review: Vinesse Wine - Internet

  • Submitted:
  • Updated:
  • Reported By: JayB — Brownsville Vermont
  • Author Confirmed What's this?
  • Why?
  • Vinesse Wine Internet USA

Vinesse Wine American Cellars Wine Club Vinesse bait and switch Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

On 12-4-14, I spoke to Vinesse.  I received a shipment of 6 bottles from Vinesse and I had no record of it.  There was no identifying paperwork nor any invoice.  I then checked my records and made note that I had closed a Vinesse account in January.  So, I called and I was told that I reactivated my membership on Nov 10, 2014. 

I absolutely did not do so.  I did receive a Spirit Airlines promotion for 6 bottles at a total price of $41.95 and I tried to apply on the internet.  I never made the connection with any prior dealings.  At that point, I did not get a message "thank you for your order" and I waited to see if I'd get an email confirmation.  Nothing came so I assumed that the order never went through and I dropped the matter.

When I spoke to a person at Vinesse, I found out that my credit card had been charged for over $127.26 for 6 bottles of wine.  I told her that if I had received a confirmation for that amount, I would have called immediately to find out the reason and ultimately, I would have cancelled the order.  Furthermore, if I had received a communication stating that I could not take advantage of the promotion, I would have cancelled.

 They told me I had to ship the wine back to receive credit which I did.  i received the credit but they charged me $25 for shipping.  It's the old bait and switch which I am now protesting on my credit card.

After speaking to many people at the company, i am convinced that they do these ripoffs on purpose. 



This report was posted on Ripoff Report on 01/25/2015 09:06 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

Segment Now