Report: #1491683

Complaint Review: Virtruaf - Zhengzhou City Henan

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  • Reported By: Anon — Kent WA United States
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  • Virtruaf No 9 Warehouse 1508 Hanghai East Road Zhengzhou City, Henan China

Virtruaf Ripped me off! Sent entirely different product; won't respond to emails Zhengzhou City Henan

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I ordered a 2-1 hair curler/straightener from a really nice professional Instagram ad I saw. I ordered it 'express delivery' in Dec and I did not receive it till end of Jan. They never notified me to telll me it would be late.
Then when I did receive it...it was not what I ordered. Like not even close. It was ridiculous what a scam it was. They sent me this tiny cheap little mini hair straghtener that was not the same look, design, quality...nothing.
Now when I try to contact them, they take weeks to respond and refuse to send a refund. I did not realize they were based in China either.

This report was posted on Ripoff Report on 02/13/2020 01:36 PM and is a permanent record located here: https://www.ripoffreport.com/report/virtruaf/zhengzhou-city-henan-ripped-1491683. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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