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Report: #1480525

Complaint Review: Visionary Legal Technologies - Addison Texas

  • Submitted:
  • Updated:
  • Reported By: Claude — Accra Ghana
  • Author Confirmed What's this?
  • Why?
  • Visionary Legal Technologies 4009 Lindbergh Addison, Texas United States

Visionary Legal Technologies Starla McCranie Jim McCranie Chuck Beckman ripped us off ($432.23) of transcription services Addison Texas

*Author of original report: Visionary Legal Technologies Starla McCranie Jim McCranie Chuck Beckman ripped us off ($432.23) of transcription services Addison Texas

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In my opinion, Jim McCranie is a liar, cheat and deceptive manipulator who did whatever it took to cheat his way out of any sort of business transaction where he has to pay. For the field he works in, he is unethical.  They obviously realized I'm from Ghana, hence, they decided not to make payment becasue they're thousands of miles away. No, I have not forgotten about this debt even though it's been 4 years. We've emailed them over the last couple of years. And I still demand payment for this

I cordinated with Jim McCranie, Starla McCranie, Carmen Colon and Chuck Beckman (vltProduction). My team and I provided transcription services for Visionary Legal Technologies and they have refused to pay for completed jobs just because they don't want to.

The first batch of files (5 files $432.23) These files were transcribed accurately and delivered on time. However, Jim, Starla and Chuck decided not to make payment for these. Jim did lie in an email saying, None of these jobs were delivered on time and all required extensive rework by our staff.  This is an outrageous lie by someone who provides legal services. Below is the timeline for workflow of these files. 

 File names:

  • LevineGilbert-JohnathanBennett-June102015 2015-06-10-AUDIO
  • LevineGilbert-AngelaBennett-June102015 2015-06-10-AUDIO
  • Scime, Sandra-7-15-2015-196-04 
  • CozenOConno - Joseph Scimes - July 16th 2015 2015-07-16
  • EV15-203-01-NaganandVisireddi-AudioVDR.

 

The second batch named, Boyd Law Group, (legal hearing) approximately 26 files (approx $951.60) - we had quality issues and delayed in delivery even though this batch had poor quality recordings and we did correspond proceedings with them and delivered the files.  Eventhough it was absolutely fair if payment for “the hearings” to be renegotiated or discussed due to the delays and quality issues, no comment was made by any after delivery. Fine but payment should be made for the first!

==================================================================================== 

Timeline of fist batch (6 files)

  1. Project: 

 LevineGilbert-JohnathanBennett-June102015 2015-06-10-AUDIO

 LevineGilbert-AngelaBennett-June102015 2015-06-10-AUDIO

Turnaround Time: Tuesday 23rd June 2015

Date Delivered:  Tuesday 23rd June 2015

Comments:

  • Received and confirmed these files Monday 22nd June 2015 (delivered with no delay). 
  • Starla confirmed receipt 5 minutes later/Jim confirmed receipt 2hrs 23ms later.
  • Got an email 1:17pm CT about a problem with LevineGilbert-AngelaBennett-June102015 2015-06-10-AUDIO.
  • Replied and resent transcript 17 minutes later. Carmen & Starla confirmed receipt 7 and 13 minutes later respectively.

 

  1. Project 

 Scime, Sandra-7-15-2015-196-04 

 CozenOConno - Joseph Scimes - July 16th 2015 2015-07-16

Turnaround Time: Wednesday 29th July 2015 (for both files)

Date Delivered:  Tuesday 28th & Wednesday 29th July 2015

 

Comments:  

  • Received and confirmed delivery of these files Friday 24th July 2015 (delivered with no delay). 
  • Chuck confirmed receipt of all files accordingly.

 

  1. Project 

EV15-203-01-NaganandVisireddi-AudioVDR.

Turnaround Time: N/A

Date Delivered:  Monday 27th July 2015.

Comments:  Received and confirmed delivery of this file on Friday 24th July 2015 (delivered with no delay). 

  • This file was sent on Thursday 23rd July. However, emails were sent to junk box. Jim resent project email 24th July 2015 of which Claude confirmed immediately.
  • Chuck confirmed receipt.

Feedback from Jim (Thursday 25th June 2015)

Claude, As your files move through the system and we get more confidence in your work we will begin sending you more and more. I believe we have some work scheduled for your team later today. So far everyone reports good things. Jim

Feedback from Chuck (Thursday 13th August 2015)

(Sorry for the delayed reply.) We had some feedback about idioms (“mark it as exhibit five” was “market as exhibit five”). I do not have any projects in the house at this time. We are expecting things to really ramp up towards the end of August/beginning of September.

 We sent Invoice Thursday 20th August 2015

Starla Confirmed a minute later

 We resent a revised copy of the invoice (including payment details) Monday September 14th 2015.

No response from anyone confirming receipt.

============================================================================================

From the above correspondence, it doesn’t look like we had any issues with delivery, missing deadlines and/or inferior quality whatsoever for these projects; with the exception of the one about "idioms" given by Chuck, which is referenced up there. As far as I’m concerned things were good until the second project we did (the hearings) which (approx $951.60) isn't going to be paid for.

When payment didn’t come several days after the 30 days assurance, we called to follow-up on that and the response [Jim] was that it will be ready between the 1st and 15th of October. No payment was made.

We requested for an update in my e-mail to Chuck on 10/29/2015. The response [Jim] was a request asking for a statement. We was a bit confused about this because that meant sending a statement for the same invoice which had been sent twice already. We gave a call [to Jim] after the e-mail and you agreed to go through your mail to dig it up; and further said we should forget you even brought it up. This was 11/02/2015.

There still was no response either by way of payment or feedback via e-mail. We went ahead to send this statement in an email on 11/05/2015, [three days later.] We've had at least a couple of calls with Chuck, seeking an update; however, got no response via e-mail or payment after the calls – until a day after.

Thier response to my mail suggests we’ve undertaken several projects and have delivered files of poor quality, disregarded deadlines, and even not sent projects at all. This has never been the case with regard to the above invoiced projects. We never washed our hands off any projects we undertook, not even the recent hearings, which fits the “poor quality and disregarding deadlines” bill. (Boyd Law Group, (legal hearing) approximately 26 files )

And I stand to be corrected for any discrepancies in dates or figures mentioned above.

We: My team and I

Me/I: Me

 

 

This report was posted on Ripoff Report on 06/17/2019 05:35 AM and is a permanent record located here: https://www.ripoffreport.com/report/visionary-legal-technologies/addison-texas-starla-mccranie-1480525. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

Visionary Legal Technologies Starla McCranie Jim McCranie Chuck Beckman ripped us off ($432.23) of transcription services Addison Texas

AUTHOR: QSDS - (Ghana)

POSTED: Monday, June 17, 2019

In my opinion, Jim McCranie is a liar (https://www.aaert.org/members/?id=11174656), cheat and deceptive manipulator who did whatever it took to cheat his way out of any sort of business transaction where he has to pay. For the field he works in, he is unethical.  They obviously realized I'm from Ghana, hence, they decided not to make payment becasue they're thousands of miles away. No, I have not forgotten about this debt even though it's been 4 years. We've emailed them over the last couple of years. And I still demand payment for this.

I cordinated with Jim McCranie, Starla McCranie, Carmen Colon and Chuck Beckman (vltProduction). My team and I provided transcription services for Visionary Legal Technologies and they have refused to pay for completed jobs just because they don't want to.

The first batch of files (5 files $432.23) These files were transcribed accurately and delivered on time. However, Jim, Starla and Chuck decided not to make payment for these. Jim did lie in an email saying, None of these jobs were delivered on time and all required extensive rework by our staff.  This is an outrageous lie by someone who provides legal services. Below is the timeline for workflow of these files. 

 File names:

  • LevineGilbert-JohnathanBennett-June102015 2015-06-10-AUDIO
  • LevineGilbert-AngelaBennett-June102015 2015-06-10-AUDIO
  • Scime, Sandra-7-15-2015-196-04 
  • CozenOConno - Joseph Scimes - July 16th 2015 2015-07-16
  • EV15-203-01-NaganandVisireddi-AudioVDR.

The second batch named, Boyd Law Group, (legal hearing) approximately 26 files (approx $951.60) - we had quality issues and delayed in delivery even though this batch had poor quality recordings and we did correspond proceedings with them and delivered the files.  Eventhough it was absolutely fair if payment for “the hearings” to be renegotiated or discussed due to the delays and quality issues, no comment was made by any after delivery. Fine but payment should be made for the first!

==================================================================================== 

Timeline of fist batch (6 files)

  1. Project: 

 LevineGilbert-JohnathanBennett-June102015 2015-06-10-AUDIO

 LevineGilbert-AngelaBennett-June102015 2015-06-10-AUDIO

Turnaround Time: Tuesday 23rd June 2015

Date Delivered:  Tuesday 23rd June 2015

Comments:

  • Received and confirmed these files Monday 22nd June 2015 (delivered with no delay). 
  • Starla confirmed receipt 5 minutes later/Jim confirmed receipt 2hrs 23ms later.
  • Got an email 1:17pm CT about a problem with LevineGilbert-AngelaBennett-June102015 2015-06-10-AUDIO.
  • Replied and resent transcript 17 minutes later. Carmen & Starla confirmed receipt 7 and 13 minutes later respectively.

 

  1. Project 

 Scime, Sandra-7-15-2015-196-04 

 CozenOConno - Joseph Scimes - July 16th 2015 2015-07-16

Turnaround Time: Wednesday 29th July 2015 (for both files)

Date Delivered:  Tuesday 28th & Wednesday 29th July 2015

 

Comments:  

  • Received and confirmed delivery of these files Friday 24th July 2015 (delivered with no delay). 
  • Chuck confirmed receipt of all files accordingly.

 

  1. Project 

EV15-203-01-NaganandVisireddi-AudioVDR.

Turnaround Time: N/A

Date Delivered:  Monday 27th July 2015.

Comments:  Received and confirmed delivery of this file on Friday 24th July 2015 (delivered with no delay). 

  • This file was sent on Thursday 23rd July. However, emails were sent to junk box. Jim resent project email 24th July 2015 of which Claude confirmed immediately.
  • Chuck confirmed receipt.

Feedback from Jim (Thursday 25th June 2015)

As your files move through the system and we get more confidence in your work we will begin sending you more and more. I believe we have some work scheduled for your team later today. So far everyone reports good things. Jim

Feedback from Chuck (Thursday 13th August 2015)

(Sorry for the delayed reply.) We had some feedback about idioms (“mark it as exhibit five” was “market as exhibit five”). I do not have any projects in the house at this time. We are expecting things to really ramp up towards the end of August/beginning of September.

 We sent Invoice Thursday 20th August 2015

Starla Confirmed a minute later

 We resent a revised copy of the invoice (including payment details) Monday September 14th 2015.

No response from anyone confirming receipt.

============================================================================================

From the above correspondence, it doesn’t look like we had any issues with delivery, missing deadlines and/or inferior quality whatsoever for these projects; with the exception of the one about "idioms" given by Chuck, which is referenced up there. As far as I’m concerned things were good until the second project we did (the hearings) which (approx $951.60) isn't going to be paid for.

When payment didn’t come several days after the 30 days assurance, we called to follow-up on that and the response [Jim] was that it will be ready between the 1st and 15th of October. No payment was made.

We requested for an update in my e-mail to Chuck on 10/29/2015. The response [Jim] was a request asking for a statement. We was a bit confused about this because that meant sending a statement for the same invoice which had been sent twice already. We gave a call [to Jim] after the e-mail and you agreed to go through your mail to dig it up; and further said we should forget you even brought it up. This was 11/02/2015.

There still was no response either by way of payment or feedback via e-mail. We went ahead to send this statement in an email on 11/05/2015, [three days later.] We've had at least a couple of calls with Chuck, seeking an update; however, got no response via e-mail or payment after the calls – until a day after.

Thier response to my mail suggests we’ve undertaken several projects and have delivered files of poor quality, disregarded deadlines, and even not sent projects at all. This has never been the case with regard to the above invoiced projects. We never washed our hands off any projects we undertook, not even the recent hearings, which fits the “poor quality and disregarding deadlines” bill. (Boyd Law Group, (legal hearing) approximately 26 files )

And I stand to be corrected for any discrepancies in dates or figures mentioned above.

 

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